Returns & FAQ

TKRONE Store – Returns & FAQ

Last Updated: September 13, 2025

🔄 Returns & Refunds Policy

At TKRONE Store, we want you to love what you order! If something isn’t right, here’s how returns work:

✅ Eligibility for Returns

  • You may request a return within 14 days of receiving your order.

  • Items must be unused, in their original packaging, and in the same condition as delivered.

  • Certain items (like digital downloads, custom products, or limited-edition merch) are non-returnable.

💰 Refunds

  • Once we receive and inspect your returned item, we’ll notify you about your refund status.

  • Approved refunds will be issued back to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable.

🚚 Exchanges

  • If you received a damaged or defective item, we’ll replace it free of charge.

  • Exchanges are only available for the same item (different size or color, if applicable).

📧 How to Request a Return

Contact us at [your email here] with your order number and details. We’ll provide return instructions.

❓ Frequently Asked Questions (FAQ)

1. How long will my order take to arrive?

  • Orders are usually processed within 2–5 business days.

  • Shipping times vary by location (domestic: 5–10 days, international: 10–21 days).

2. Do you ship worldwide?

  • Yes 🌍 We ship to most countries! Shipping costs are calculated at checkout.

3. Can I cancel my order?

  • Orders can be canceled within 24 hours of purchase. After that, we may already be processing your item.

4. What payment methods do you accept?

  • We accept credit/debit cards, PayPal, and other secure payment options supported by Fourthwall.

5. My item arrived damaged. What should I do?

  • Contact us immediately at [your email here] with photos of the damage, and we’ll send you a replacement.

6. Do you offer digital products or memberships?

  • Yes! Some exclusive items and memberships are available. Digital products are delivered instantly via email.

7. How do I contact support?

  • You can always reach us at [your email here] for help with your order or any questions.